Orange Bank cancels the increase in its bank rates

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They all committed to freeze their rates in 2019. While the overwhelming majority of banks have kept their promise, one of them seemed to be an exception: Orange Bank. On Tuesday, the site CBANQUE had indeed noted that some rates contained in the new grid of the bank – and still searchable – were to be raised to 1 May 2019. But two days later, the bank announced backtrack. "The increases planned for 2019 will not be implemented," says the institution in Capital.

According to Orange, 47,000 accounts (from the former Groupama Banque, bought at 65% in October 2016 by Orange) were affected by these increases, most of them without a bank card but only a bank account opened in the framework of a mortgage or consumption. Among the increases planned initially, we find management fees (from 0 to 1 euro per month) or the cashing of a check on a foreign account (from 12 to 25 euros). A new service was even to appear: the issuance of a certificate, a document signed by your bank certifying your financial situation and the existence of an active bank account. It had to be charged 12 euros.

The customers thus saved represent only a part of the 188,000 accounts from the former Groupama Banque, whose offer is no longer marketed. The 141,000 remaining accounts, those giving the right to a payment card, were in any case not concerned by these increases. In the same way as the 248,000 customers of the classic "digital offer" of Orange Bank.

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Contacted by Capital, Orange does not want to justify this back pedaling, stating that the planned increases would have allowed the bank "to align with the accountancy fees charged by competing institutions and to encourage customers of the old

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